Inter Ser honoured in Indonesia
After winning two consecutive awards as best supplier in Brazil, on 25 October the Vercelli-based company Inter Ser received yet another recognition from PT Arwana Citramulia Tbk, the largest ceramic tile producer in Indonesia and the 14th largest in the world.
During the event held in Palembang for its technological partners, the Indonesian company named Inter Ser the beset supplier for the imported spare parts category.
Purchased quantities, prices, service, delivery times, rapid response, problem solving and reliability were the aspects considered by the customer in assigning the award, which was collected by Ms Rondang Silalhai from PT Chandra Silamas (pictured), Inter Ser’s agent in Indonesia.
“We are very proud of this recognition in the Indonesian market, which demonstrates that focusing on reliability, quality, professionalism and all-round dedication to the customer (including aspects of reactivity, problem solving and technical support) is the key to success in every corner of the planet,” said CEO Gian Luca Zanoni, head of Far East markets.
Today Inter Ser supplies equipment to more than 160 ceramic companies in 65 countries, including 22 of the world’s top tile manufacturers.